Consumer Info

Texas Residents

PLEASE READ THIS INFORMATION FOR CONSUMERS IN THE STATE OF TEXAS CAREFULLY AND IN ITS ENTIRETY.

House Bill 4224 (89th Regular Session), which went into effect on Sept. 1, 2025, requires licensees to, per Section 181.105 of the Health and Safety Code, prominently post on their website and at any facility detailed instructions for a consumer to:

  • Request the consumer’s health care records from the licensee:

    All records requests must be made in writing and sent via mail (USPS, UPS, FedEx) to Inner Archive Therapy PLLC, 5300 Town & Country Blvd., Suite 240, Frisco, TX 75034

  • The Texas Behavioral Health Executive Council can be contacted through various modalities:

  • Website: www.bhec.texas.gov ​

  • In-person: I1801 Congress Ave., Ste. 7.300
    Austin, Texas 78701

  • Phone: (512) 305-7700

  • Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

    Or, through the Office of the Attorney General, file a consumer complaint.

Colorado Residents

FOR COLORADO CONSUMERS, PLEASE NOTE:

Please ensure that you read and review your provider's professional disclosure statement required to be provided to consumers of mental healthcare. Please refer to the instructions above to request records.

For complaints and inquiries: